About KCS

Since its foundation in 1994, KCS has established an outstanding track record of downtime avoidance for our customers’ computer systems and networks. Our reputation for hard working professionalism in the provision of managed computer services and support comes from an absolute commitment to service. Our quality monitoring allows us to say with confidence that 98% of our customers would recommend us to you, which we report with pride. We recruit and retain enthusiastic, well qualified engineering teams who are all highly committed, full-time employees that care. Our ethos is to establish lasting trusted professional relationships with customers, based on service level agreements that deliver certainty that systems work and certainty about the cost.

Our main office is strategically located in Chesham, Buckinghamshire, supporting businesses across Southern and Central England with two branch offices, one at Queens House in Tottenham Court Road serving London and the second in Wakefield serving Northern England. The Company is a Microsoft Certified Silver Midmarket Solutions Provider and an accredited reseller for major brands.

It was with great pride that in 2008 the Company gained exclusive status as the National Computer Support and Infrastructure Partner to CareFree Management, one of the market leaders in domiciliary care administration software. This partnership demands the highest standards of support for mission-critical applications nationwide to stringent levels of up-time, alongside clear communication.

KCS has considerable expertise in setting up and maintaining virtual offices, mobile working, video conferencing, cloud computing, integrated communication solutions and of course also traditional computer work. We make computers work. With our telecommunication partners we provide and support integrated communication systems. We offer complete project management for setting up new offices, relocations and connecting new branch offices.

Thanks to KCS’s unique CertaintyContract® our service extends far beyond an ad-hoc IT support. We are part of your team. Our proactive approach to unlimited IT support means we often fix issues before they become problems and deal with third party contracts on your behalf, at a reasonable and inclusive price. This means that you can devote 100% of your time to your core business and have a trusted team to support you, whatever time of the day or night.