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Empowering success: The essential role of IT in organisational leadership

By June 3, 2024Articles
Leadership in IT

Technology has transcended its role as a mere support function to become a cornerstone of corporate strategy. This shift underscores the importance of having Information Technology (IT) not just as a department, but as a central participant at the boardroom table.

In this discussion, we delve into why IT’s involvement in executive decisions is not just beneficial, but essential, for the holistic success of an organisation.

Cyber security at the forefront

Cybersecurity is not just a technical issue but a business imperative. Cyber threats are evolving rapidly, making robust cybersecurity measures a top priority for any organisation.

As your leadership team tackle challenges, plan new initiatives, or simply operate ‘business as usual’, having a professional ear to identify and solve potential threats before they become a reality is invaluable.

IT leaders and Managed Service Providers (MSPs) possess the expertise to forewarn against and navigate threats and ensure your organisation’s data and reputation are protected. Strategic input from IT and MSPs in management decisions can mean the difference between a secure operation and a vulnerable one.

IT Strategy is an ongoing dialogue, not a yearly agenda item

Often, IT strategy is revisited just once a year during annual planning. Historically, the focus has been on budgeting for hardware and software investment. However, in a world where technology changes at rapid speed, this approach is no longer sufficiently robust if you want to avoid threats and stay at the forefront of your sector.

Continuous involvement of IT at the leadership level ensures your organisation’s technology strategy remains agile, responsive, and in alignment with the evolving needs and goals of your organisation.

IT as an enabler, not an imposition

The perception of IT ‘being done to people’ is outdated. Instead, IT should be seen as an enabler, a catalyst that unlocks new opportunities and efficiencies. Its involvement from the inception of projects ensures that technology solutions are aligned with business objectives, user needs, and fosters a culture of innovation and collaboration.

Integrating IT into the business fabric

The impact of IT infrastructure, both positive and negative is far reaching and in our view it should not be restricted to a “break, fix” department. As a core requirement for successful operations, your MSP and IT team’s input should flow through the entire business, from operations to customer service, marketing, human resources and more.

When IT is successfully integrated into every aspect of the business, it transforms from being a service provider to a strategic partner, enabling and amplifying opportunities across all functions.

In organisations where our team operate as part of the leadership team we see first hand how efficiencies are quickly identified and improvements are quickly implemented. The technology our client’s invest in, is used to best effect. Teams are trained more regularly. And, perhaps, most importantly, security is not only strengthened, it’s closely monitored and reported, giving all stakeholders peace of mind.

The critical nature of IT infrastructure

The reliability and sophistication of an organisation’s IT infrastructure are directly linked to its operational success. As such, IT should be a standing item on the agenda of senior leadership teams and board directors. The strategic planning of IT infrastructure must be aligned with the organisation’s goals and trajectory, ensuring that technology not only supports but also drives business growth.

The integration of IT at the management table is not just a trend but a strategic imperative for modern organisations. By recognising the value that IT brings to strategic discussions, businesses can harness technology’s full potential to drive growth, innovation, and resilience. It’s time for organisations to embrace IT not just as a function but as a key player in shaping their future success.

Do you have the support you need to succeed?

Do you have the confidence to invite IT to your boardroom table? Put our team to the test. Call us now on 0345 437 9555 and ask us how we will add value to you, your organisation and wider team.