24/7 Proactive Monitoring
Proactive Regular Visits
Unlimited I.T. Support
No Call Outs or Extras
Whether you are a Director, office manager, working in the procurement team or an in-house IT professional, we have a solution to support you. We are experts in professional IT support for both on premises systems and Cloud as well as the specialist applications found in legal IT, healthcare, accountancy, charities and manufacturing.
Our primary service delivery is focused on building a reliable IT infrastructure that you can depend on, either at your premises or in the cloud. We provide 24/7/365 proactive monitoring, offer scheduled maintenance visits to your premises if required, deliver unlimited IT support with no additional charge for call outs – all this for a fixed monthly fee.
Our approach includes designing your IT strategy, testing your existing disaster recovery arrangements and ensuring compliance with regulatory requirements.
KCS are ISO 9001:2015 and 27001:2013 certified, so you can have complete confidence in the management and procedures that enable us to deliver outstanding levels of service.
Certainty that systems work and certainty about the cost.
- Our contract structure offers peace of mind at a reasonable cost, with no call-out fees or added extras and works on a rolling 90 day structure, or annual agreement.
- We provide a dedicated account team who you will know and trust
- Your PCs, Cloud or servers will be set-up to talk to us when it needs attention, which means that often issues can be resolved before they affect your business or before you even become aware of them.
- We are part of your team
- KCS ensure IT stays behind the scenes. With regular proactive maintenance visits we ensure your system works well and that any potential issues are dealt with before they become problems. As standard we offer 24/7 monitoring and a friendly voice on the end of a phone. And all time at your office is included in your unlimited IT support so there are no extras or call out charges.
- We supply essential loan equipment to get you going quickly