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24/7 Proactive Monitoring
Proactive Approach
Unlimited IT Support
No Unexpected Costs

Whether you are a Director, office manager, working in the procurement team or an in-house IT professional, we have a solution to support you. We are experts in professional IT support for both on premises systems and Cloud as well as the specialist applications found in legal IT, healthcare, accountancy, charities and manufacturing.

Our primary service delivery is focused on building a reliable IT infrastructure that you can depend on, either at your premises or in the cloud. We provide 24/7/365 proactive monitoring, offer scheduled maintenance visits to your premises if required, deliver unlimited IT support with no additional charge for call outs – all this for a fixed monthly fee.

Our approach includes designing your IT strategy, testing your existing disaster recovery arrangements and ensuring compliance with regulatory requirements.

KCS are ISO 9001:2015 and 27001:2013 certified, so you can have complete confidence in the management and procedures that enable us to deliver outstanding levels of service.

You can check the SGS Certified Client Directory here.

Your 9-point journey to IT success

When you partner with KCS for your IT needs, you’re prioritising your success. Embark on a comprehensive 9-point journey tailored for you, ensuring every aspect of your IT infrastructure, security, and processes is optimised for your stability, growth and peace of mind.

1. Team Optimisation

1. Team Optimisation

  • Tailored Work Environments: Understand your team’s specific requirements and preferences
  • Application Alignment: Identify and provide the applications that best suit your team’s needs
  • Resource Planning: Efficiently allocate the necessary resources to empower your team.
2. Enhanced Security

2. Enhanced Security

  • User Accessibility: Ensure seamless accessibility for all users while maintaining robust security protocols
  • Organisational Safeguard: Fortify your organisation’s digital fortress with advanced security measures
  • Zero Trust Model Adoption: Implement the Zero Trust Model to improve your security profile.
3. Endpoint Management

3. Endpoint Management

  • Continuous Protection: Secure your systems with ongoing protection against threats and vulnerabilities
  • Device Control: Gain control over workplace devices for enhanced security and efficiency
  • Real-Time Updates: Stay up-to-date for maximum protection.
4. Integrating Legacy Processes

4. Integrating Legacy Processes

  • Security Assessment: Audit existing systems for vulnerabilities and security gaps
  • Operational Clarity: Gain a clear understanding of operational requirements
  • Seamless Integration: Achieve a seamless connection between current and new systems.
5. Migrating to the Cloud

5. Migrating to the Cloud

  • Smooth Transition: Migrate to the cloud seamlessly, minimising disruption and downtime
  • Risk Mitigation: Reduce migration risks and ensure data integrity
  • Remote Support: Receive remote support whenever you need it.
6. Voice Integration

6. Voice Integration

  • Power of Collaboration: Harness the power of Teams for both internal and external communications
  • Multi-User Meetings: Seamlessly transition to multi-user meetings to engage with all stake holders
  • Interactivity on Demand: Turn a voice call into a fully interactive meeting at the click of a mouse.
7. Meetings with Purpose

7. Meetings with Purpose

  • Real-Time Collaboration: Collaborate in real time, fostering efficient communication
  • Comprehensive Training: Receive training on utilising all available tools effectively
  • Team Unity: Bring your entire team together, regardless of their geographical location.
8. Modernisation and Innovation

8. Modernisation and Innovation

  • Enhanced User Experience: Embrace the latest technology
  • Unified voice and data: Connect your workflow and collaboration efficiently
  • Cutting-Edge Security: Continual peace of mind with the latest security features.
9. Productivity Amplified

9. Productivity Amplified

  • Empowered Teams: Equip your team with the technology they need to excel
  • Streamlined Processes: Optimise processes for ongoing improvements
  • Efficiency and Consistency: Enjoy greater efficiency, accuracy, and consistency in operations.

When you choose KCS, you’ll not only benefit from our comprehensive approach to IT infrastructure, security and processes, you’ll have access to our experts when you need then.

All of this is backed up by our Certainty Contracts®

Keep reading to learn more.

CertaintyContracts®

Certainty that systems work and certainty about the cost.

  • Our contract structure offers peace of mind at a reasonable cost, with no call-out fees or added extras and works on a rolling 90 day structure, or annual agreement.
  • We provide a dedicated account team who you will know and trust
  • Your PCs, Cloud or servers will be set-up to talk to us when it needs attention, which means that often issues can be resolved before they affect your business or before you even become aware of them.
  • We are part of your team
  • KCS ensure IT stays behind the scenes.  With regular proactive maintenance visits we ensure your system works well and that any potential issues are dealt with before they become problems. As standard we offer 24/7 monitoring and a friendly voice on the end of a phone.   And all time at your office is included in your unlimited IT support so there are no extras or call out charges.
  • We supply essential loan equipment to get you going quickly

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